Terms and Conditions

Effective Date: December 10, 2024

Welcome to CrystalSpheree! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or make any purchases.

1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Sales Policy, and Refund and Returns Policy. These agreements are collectively referred to as the “Agreements.”

2. Use of the Website

You agree to use our website in accordance with applicable laws and regulations. You must not use the website in any way that could harm, disable, or impair the website’s functionality or interfere with any other party’s use of the site.

  • Account Creation: To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Activities: You agree not to engage in the following activities:
    • Unauthorized access to our systems
    • Uploading harmful files or content
    • Spamming or conducting fraudulent transactions

3. Products and Pricing

  • Product Information: We make every effort to provide accurate product descriptions and prices on our website. However, we cannot guarantee the accuracy, completeness, or reliability of the product information.
  • Pricing: All prices on our website are listed in USD and are subject to change without notice. Taxes, shipping fees, and other charges may apply at checkout.

4. Payment

By placing an order, you authorize CrystalSpheree to charge the payment method provided. We accept major credit cards, PayPal, and other payment methods available at checkout.

  • Billing Information: You agree to provide accurate and complete billing information. If your payment is declined, we reserve the right to cancel your order.

5. Shipping and Delivery

  • Shipping: We offer domestic and international shipping. Shipping costs are calculated based on the destination and weight of the order. You will receive a tracking number once your order is shipped.
  • Delivery Times: Delivery times are estimates and may vary based on location and shipping carrier. We are not responsible for delays caused by the carrier or customs.

6. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, please refer to our Refund and Returns Policy for information on returns and refunds.
  • Exchanges: We do not offer direct exchanges. Please follow the return process and place a new order if you wish to exchange an item.

7. Limitation of Liability

  • No Warranty: We do not warrant that our website or products will meet your requirements, be error-free, or be uninterrupted.
  • Limitation of Liability: In no event shall CrystalSpheree be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.

8. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of CrystalSpheree and is protected by copyright and trademark laws. You may not use, copy, or distribute any content from the website without our prior written consent.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.

10. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated Effective Date. It is your responsibility to review these Terms periodically.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us:

  • Phone: (781) 447-6284
  • Address: 22 Old Colony Way, Whitman, 3612 Birch Street, Massachusetts (MA), 02382
  • Email: contact@crystalspheree.com