Here’s your Delivery Policy:

Delivery Policy

Effective Date: January 15, 2025

At CrystalSpheree, we want to ensure that your shopping experience is smooth and your products arrive on time. This Delivery Policy outlines the shipping options, timelines, and responsibilities for all deliveries made through our website.

Shipping Methods and Times

We offer a variety of shipping options for domestic and international deliveries.

  • Domestic Orders (within the U.S.):

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Overnight Shipping: 1 business day (available only in certain locations)

  • International Orders:

    • Standard International Shipping: 10-14 business days (depending on the destination)
    • Expedited International Shipping: 5-7 business days

Shipping times are estimates and may vary due to unforeseen circumstances or third-party carrier delays.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and the delivery address. You will be able to view the shipping costs at checkout before confirming your purchase.

Free Shipping: We offer free standard shipping on domestic orders over a certain value. Please refer to the promotional details page for eligibility and terms.

Order Processing

Orders are typically processed within 2-3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a tracking number via email.

If we are unable to process your order (e.g., out of stock, payment issue), we will notify you promptly and either issue a refund or offer an alternative solution.

Address Accuracy

Please ensure that the shipping address is correct when placing your order. CrystalSpheree is not responsible for delays or delivery issues resulting from incorrect or incomplete address information.

Shipping Delays

While we aim to meet the estimated delivery times, please note that shipping times may be impacted by factors such as weather conditions, customs processes, or third-party carrier delays. If there is an unexpected delay, we will notify you as soon as possible.

Damaged or Lost Shipments

If your order arrives damaged or if you believe it is lost, please contact our customer service team at contact@crystalspheree.com within 7 days of receiving your order. We will work with you to resolve the issue, including issuing a replacement or refund, depending on the situation.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery. You can check the tracking information directly with the carrier.

Contact Information

For any shipping inquiries, or if you need assistance with tracking or delivery, please contact our customer service team: